• Many users reported that they were connected to Wi-Fi only to see their internet connection not working.
  • In this article, we explore some ways to solve this problem.
  • If you need more articles on network issues, check out our Network Fix page.
  • Be sure to bookmark our Correction section for more helpful guides.

Windows 10 WiFi connected but no internet access

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What can I do if Wi-Fi  is connected but there is no internet access?

  1. Update the network adapter driver
  2. Restart your computer
  3. Restart your internet modem and router
  4. Make sure you are connecting to the correct network
  5. Re-enter the wireless password
  6. Run commands at the command prompt
  7. Using the Windows Network Troubleshooter
  8. Reset DNS
  9. Temporarily disable your security software
  10. Temporarily disable your firewall

One of the most annoying problems with Wi-Fi is that your device displays full Wi-Fi bars, but your internet connection is still not working.

Don’t worry, this is a pretty common situation that many users complain about.

Below are some effective solutions to take a tour if you are faced with this situation.

How can I fix my device connected to Wi-Fi but not to the Internet?

1. Update the network adapter driver

Windows 10 WiFi connected but no internet access

Wi-Fi not working can most likely be due to a missing or outdated network driver, and the way to fix it is to check if an updated driver is available.

Using an updated third-party driver is the fastest way to resolve this issue and we recommend using DriverFix.

This tool scans your computer and informs you about outdated, damaged or missing device drivers. You can then choose how you want to update your drivers: manually or automatically.

After you install the software, it will start to scan your device and inform you about the driver status. The scan won’t take long and the best news is that it won’t use much CPU or RAM.

You can then update the drivers one at a time or in bulk.

2. Restart your computer

  1. Click the Start button and go to Settings.
  2. Go to Network & Internet.
  3. Then choose Wi-Fi.

Windows 10 WiFi connected but no internet access

4. Select your network connection and click Connect.



3. Restart your Internet modem and router

Windows 10 WiFi connected but no internet access

Another simple step that can completely solve your problem is to unplug both the modem and router from their power sources, wait a few seconds, and plug them back in.

Restarting the router and modem will clear the contents of memory and reset any lingering or background issues.


4. Make sure you connect to the correct network

Windows 10 WiFi connected but no internet access

Make sure your Wi-Fi device isn’t trying to connect to a network next door because even with Wi-Fi turned on and connected, you might still not have internet.

To check, open the Wi-Fi settings and check the name of the network you are trying to connect to. If you don’t recognize it, it’s probably not your network.

If your device is connected to a VPN service, you may see a full Wi-Fi connection but no Internet connection.

In this case, try another VPN server or disconnect from the VPN to see if that resolves the issue.


5. Re-enter the wireless password

Windows 10 WiFi connected but no internet access

Some operating systems will not warn you if you enter the wrong wireless password.

Your computer may show that it has a strong Wi-Fi signal, but if the password is incorrect, the router will refuse to communicate properly with your device.

If you are using a laptop on a public Wi-Fi hotspot, make sure the password is correct. You may be using an old password that used to work, but has changed in the meantime.


6. Run commands in Command Prompt

  1. Type Command Prompt in the search box on the taskbar.

Windows 10 WiFi connected but no internet access

2. Right-click on Command Prompt and then select Run as administrator.

Windows 10 WiFi connected but no internet access

3. Run the following commands at the command prompt.

  • netsh winsock reboot
  • ip netsh int restart
  • ipconfig / release
  • ipconfig / refresh
  • ipconfig /flushdns

7. Use Windows Network Troubleshooter

  1. Type Network Troubleshooter in the search box.
  2. Click Identify and repair network connections.
  3. The Windows Network Troubleshooter starts.

Windows 10 WiFi connected but no internet access


8. Reset DNS

  1. Right click on the network connection icon in the lower right corner.
  2. Click Open Network and Sharing Center.

Windows 10 WiFi connected but no internet access

3. Click Change adapter settings.
4. Right click on your WiFi adapter and click Properties.
5. Select Internet Protocol version 4 (TCP / IPv4).
6. Then click Properties.
7. Click Obtain an IP address automatically.
8. If you still cannot connect to the Internet, select Use the following DNS server                         addresses and enter the addresses:

  • Preferred DNS server: 8.8.8.8
  • Alternative DNS Server: 8.8.4.4

Windows 10 WiFi connected but no internet access


9. Temporarily turn off your security software

Windows 10 WiFi connected but no internet access

Your problem could also be due to interference with your security software. To see if that is the case, temporarily disable your security software and check if the problem is solved.

Refer to your software documentation for instructions on how to disable it. If this resolves the issue, contact your security software vendor for advice or install another security program.

Note: While your security software is disabled, be very careful about the sites you visit, the emails you open, and the files you download, as your computer is very vulnerable.

To ensure that your computer is better protected, be sure to turn your antivirus software back on as soon as possible.


10. Temporarily turn off your Firewall

  1. Open the Start menu and type Command Prompt.
  2. Right click on the top link and select Run as administrator.

Windows 10 WiFi connected but no internet access

3. Type netsh advfirewall to disable the status of all profiles.
4. Then press Enter.

Likewise, to re-enable your firewalls, go back to the command prompt and type netsh advfirewall set allprofiles state on.

If you are using Windows 10’s built-in firewall, you can disable it directly from the Control Panel as shown in the screenshot below.

Windows 10 WiFi connected but no internet access

All in all, these are some of the solutions that you can use if your Wi-Fi connection seems to be connected but the internet is not working. Let us know which of these methods helped you solve your problem.

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