• Windows 10 sometimes does not connect to the Internet and there can be several reasons for this.
  • Depending on the exact error, there are different solutions you can try, with varying degrees of difficulty.
  • Network problems are common and this message is common to Windows.
  • There are two general types of network problems, some classified as physical and others as configuration related.

Can’t connect to this network Windows 10

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Internet access is crucial for many people these days and there are reports that Windows 10 users are unable to connect to this network message while trying to establish an internet connection.

This, in turn, can cause a wide range of problems such as not being able to work remotely, preventing you from investigating a problem and not even allowing you to enjoy a moment of relaxation with your family while watching your favorite programs.

Whatever category you are in, it is paramount to resolve network issues as quickly and securely as possible.

In this guide, we’ll cover all the ways to deal with network problems, including the most common solutions to common problems, as well as step-by-step information for troubleshooting specific problems.

The most common solutions to dealing with network issues

➡ Check for a faulty connection

A problem with your actual network connection is one of the most common problems and can be divided into two categories:

  • Setup-related issuesUnsurprisingly, not having the correct credentials will definitely cause connectivity issues, so it’s best to check beforehand that the credentials you’ve used are correct.If you discover that the information you used to log into your network is not correct, you can contact your Internet service provider and ask to have it updated.
  • Physical problemsWhen it comes down to the physical part of this issue, a connection that can not be maintained or used properly can include problems with the router, problems with the network card on your device, and even problems with the cables connected to the router/network card.To check for physical problems, make sure that the router is running optimally, and that all the respective lights are turned on.Furthermore, it would be recommended that you check if the cables are cut, or have any other sort of damage (both to and from your router/ethernet port, etc).

➡ Check your drivers

As we all know by now, drivers are an essential element for any hardware we use, bridging the gap between the software and the device itself, and driver issues will not help.

If this important item is not completely up to date, or if the driver gets corrupted, a full reinstall should resolve this issue. (more details on this step in the guide below).

 Make sure the ISP has a good connection

In some cases, even if the above items are marked without any problem, the ISP may have problems with the Internet distribution on your network.

To find out if that is the case, you need to contact your ISP by phone and ask if everything is going smoothly on your end.

If they don’t report any issues, it’s safe to assume the problem is local so let’s take a look at the steps you need to take to fix this annoying problem once and for all.

How can I fix Windows 10 can’t connect to a wireless network?

1. Modify network adapter settings

  1. Press Win + X key and choose Settings.

Can’t connect to this network Windows 10

2. Choose Network & Internet.

Can’t connect to this network Windows 10

3. Click Change adapter options.

Can’t connect to this network Windows 10

4. Locate your wireless adapter and right click. Choose Properties from the menu.

Can’t connect to this network Windows 10

5. Click the Configure button.

Can’t connect to this network Windows 10

6. Choose the Advanced tab.

Can’t connect to this network Windows 10

7 .Select the 802.11d in the property list and set the value to Enabled.

Can’t connect to this network Windows 10

8. Click OK to save the changes.


  • Update your network adapter driver manually
  1. Press the Win + X key and choose Device Manager from the list.

Can’t connect to this network Windows 10

2. In the Network adapter drop-down menu, find your wireless network adapter in the list                 (the exact name depends on your system configuration).

Can’t connect to this network Windows 10

3. Right-click and select Update Driver Software.

Can’t connect to this network Windows 10

4. Click Browse my computer for driver software.

Can’t connect to this network Windows 10

5. Now click Let me pick from a list of device drivers on my computer.

Can’t connect to this network Windows 10

6. Make sure Show compatible hardware is not checked.

Can’t connect to this network Windows 10

6.Locate your network adapter manufacturer and select the driver you want to install.
7. After installing the driver, restart your computer.


  • Make sure that your adapter and router are using the same security type

To protect your data, wireless connections come with certain types of security, such as WPA2-PSK (AES) or WPA-PSK (AES).

For your network connection to work properly, your router and your computer must use the same type of security.

You can set the security type for your router by following the instructions in your router’s instruction manual.

After you configure a specific type of security on your router, make sure that the same type of security is used on your computer.

To do that, you need to follow these steps:

  1. Right-click the network connection icon next to your clock and select Open Network & Internet Settings.

Can’t connect to this network Windows 10

2. Choose Network and Sharing Center.

Can’t connect to this network Windows 10

3. Click on your connection link.

Can’t connect to this network Windows 10

4. Choose Wireless Properties.

Can’t connect to this network Windows 10

5. In the Security tab, you should see the security type of your connection.

Can’t connect to this network Windows 10

6. After choosing the right one, just click OK.


  • Uninstall your network adapter
  1. Press Win + X key and choose Device Manager from the list.

Can’t connect to this network Windows 10

2.Locate your network adapter and right click on it.
3. Choose Delete. (If prompted, check Uninstall the driver software for this device and            click  OK.)

Can’t connect to this network Windows 10

4. After uninstalling the driver, restart your computer and Windows 10 will automatically                    install the new driver.

If you notice that Windows did not install the drivers automatically after the restart process, follow these steps.

If the aforementioned steps to update your network adapter driver are a bit difficult to follow, you always have the option of using specialized driver update software such as DriverFix.

  • Change your network adapter

If nothing else works, you may need to change your network adapter.

Certain USB Wi-Fi adapters are not compatible with Windows 10, and if they are, you may need to replace your current adapter with a newer model.


2. Modify Internet properties settings

  • Change the wireless network mode
  1. Right-click the network connection icon on the taskbar and select Open Internet and Network Settings.
  2. Choose Network and Sharing Center.

Can’t connect to this network Windows 10

3.  Click Change adapter settings, locate your wireless network adapter, right-click and                   select  Properties from the menu.

Can’t connect to this network Windows 10

4. When the Properties window opens, click the Configure button.

Can’t connect to this network Windows 10

5. Go to the Advanced tab.

Can’t connect to this network Windows 10

6. Select wireless mode from the properties list and change the value from the drop-down             menu. (In most cases, IEEE 802.11b/g should work, but if not, try experimenting  with                different options.)

Can’t connect to this network Windows 10

7. Press OK.
You can change the wireless network mode for your router and your wireless adapter. For your network to work, your router and network adapter must use the same or similar network mode.

If you want to change the network mode of your router, you should refer to the manual, but in most cases there is no need to change the wireless network mode on your router.


  • Disable IPv6 on your computer and router
  1. Open Network & Internet Settings by right-clicking your network icon on the taskbar.

Can’t connect to this network Windows 10

2. Click on the Network and Sharing Center option.

Can’t connect to this network Windows 10

3. Click on your current connection.

Can’t connect to this network Windows 10

4. In the Connection Status window, click the Properties button.

Can’t connect to this network Windows 10

5. Find Internet Protocol version 6 (TCP/IPv6) and disable it.

Can’t connect to this network Windows 10

6. Click the OK button to save the changes.
7. Restart your computer to apply the changes.

If the problem persists, you may need to disable IPv6 on your router.

Disabling IPv6 on your router is a complicated process, and it’s different for every router type, so check your router’s manual before doing this.

If you are having trouble or if your network protocol is missing, you should refer to this guide to help you get back to normal.


3. Manage wireless connections

  • Disable and enable your wireless connection
  1. Click the search button and enter Network.
  2. Choose Settings from the list.

Can’t connect to this network Windows 10

3. Choose Network & Internet.

Can’t connect to this network Windows 10

4. Click Change adapter options.

Can’t connect to this network Windows 10

5. Find your wireless connection, right click and select Disable.

Can’t connect to this network Windows 10

6. Right-click the same connection again and choose Enable.


  • Forget the wireless connection
  1. Press Win + X keys and click Settings.

Can’t connect to this network Windows 10

2. Browse network and internet.

Can’t connect to this network Windows 10

3. Go to the WiFi section.

Can’t connect to this network Windows 10

4. Click Manage Known Networks.

Can’t connect to this network Windows 10

5. Select your wireless network and click Forget.

Can’t connect to this network Windows 10

6. Once done, reconnect to the same wireless network.


  • Add the connection manually
  1. Right click on the network icon next to your watch.
  2. Choose Open Internet and Network Settings.
  3. Open the Network and Sharing Center.

Can’t connect to this network Windows 10

4. Click Set up a new connection or network.

Can’t connect to this network Windows 10

5. Choose Connect to a wireless network manually and click Next.
6. Enter the requested information, such as the network name, security key, and security type.
7. Click Next to complete the process.

Once you’ve made a new network connection, everything should work without a hitch. If the problem persists, try changing the security type for your new network.


  • Use ipconfig /release command
  1. Press the Win + X key and choose from the list Command Prompt (Admin).

2. When the Command Prompt starts, enter the following lines and press Enter after each ine to run it:

  • ipconfig / release
  • ipconfig / refresh

3. Close the command prompt and try to connect to the network again.
In some cases, you may not be able to run Command Prompt with administrator privileges, but the solution to this problem is fairly simple.


Windows 10 can’t connect to this network after upgrade

1. Use Command Prompt

  1. Press the Win + X key and choose Command Prompt (Admin) or its PowerShell equivalent (Admin).

Can’t connect to this network Windows 10

2. When the command prompt starts, type the following and press Enter to run it:
 reg delete HKCRCLSID {988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f

Can’t connect to this network Windows 10

3. Now enter the following line and press Enter to run it:
 netcfg -v -u dni_dne

Can’t connect to this network Windows 10

4. Close the command prompt and restart your computer.


2. Uninstall the antivirus software

  1. Press Win key + X and choose Apps & Features.

Can’t connect to this network Windows 10

2. Find your antivirus software and click Uninstall.
3. Restart your computer.

For Norton users, there is this complete guide to uninstall antivirus. There is also a similar McAfee removal guide.

If your network connection starts working, you can reinstall your antivirus software and make sure you allow the internet connection through the application settings.


3. Check if IPv4 and IPv6 protocols are enabled

  1. Right-click the network icon next to your Windows clock and click Open Internet and Network Settings.

Can’t connect to this network Windows 10

2. Choose Network and Sharing Center.
3.  Click Change adapter options.

Can’t connect to this network Windows 10

4. Find your adapter, right click and choose Properties.

Can’t connect to this network Windows 10

5. Make sure that the IPv4 and IPv6 protocols are enabled.

Can’t connect to this network Windows 10

6. Click OK and check if the problem is solved.
Some users may find that they cannot access IPv4 properties, but there is a simple solution to this problem.

Windows 10 can’t connect to this network, enter APN and try again

This error occurs when you try to use your Windows 10 device to connect to a mobile network and it will prevent you from fully accessing the data.

To rule out the possibility of network problems from your PC, follow these steps:

  1. Connect your PC to an Ethernet or Wi-Fi network.
  2. Open a browser and verify that the web pages load.
  3. If the internet is connected, contact your mobile ISP and ask for the APN credentials.
  4. Use the credentials to log in to the mobile network.

If the Internet does not connect via Ethernet or Wi-Fi, it is safe to assume that your PC is not configured correctly. To fix this, just follow the other methods described in this guide.

Windows 10 can’t connect to this network and WEP problems

We’ve already covered how to manually create a wireless connection in this article, but to connect to the network that uses WEP security, you need to set the security type to WEP for your new connection.

Follow these steps to do this:

  1. Right-click the network connection icon and click Open Internet and Network Settings.

Can’t connect to this network Windows 10

2. Choose Network and Sharing Center from the menu that appears.

Can’t connect to this network Windows 10

3. Click on the link for your internet connection.

Can’t connect to this network Windows 10

4. Click the Wireless Properties button.

Can’t connect to this network Windows 10

5. Open the Security tab and choose WEP as your network security type.
6. Click OK.

We should also mention that the WEP security type is not the most secure and it is recommended to switch to the WPA2 security type.


Windows 10 can’t connect to network after waking from Sleep Mode

1. Disable IPv6 / Change Power Management settings

We have already explained how to disable IPv6 in this article, in the solution Change Internet Properties Settings.

If you have Windows 10 and cannot connect to this network message after waking your computer from sleep, you should check your adapter’s power management settings.

To do this, follow these steps:

  1. Press Win + X key and open Device Manager.
  2. Navigate to the Network Adapters section.
  3. Locate your wireless adapter and right click. Choose Properties from the menu.

Can’t connect to this network Windows 10

4. Go to the Power Management tab.
5. Uncheck Allow computer to turn off this device to save power and save changes.

Can’t connect to this network Windows 10

If you are using a USB network adapter, you must repeat this step for all USB devices in the Device Manager.

If your PC does not recognize USB devices after this, there are some great solutions to apply.


2. Change Power Options

  1. Press Win + S key and type Power.
  2. Open the Power & Sleep settings.
  3. Click the Additional Power Settings link in the Related Settings section.
  4. Locate the power plan you selected and click Change plan settings.

Can’t connect to this network Windows 10

5. Now click on Change advanced power settings.

Can’t connect to this network Windows 10

6. Scroll through the list, go to Wireless Adapter Settings and choose Power Saving                    Mode.
7. Change your settings to Maximum Performance and save the changes.

Can’t connect to this network Windows 10

If this solution doesn’t work, you can also try changing your power plan to High Performance. To do this, follow these steps:

  1. Open Power Management.
  2. Select the powerful power plan.

Can’t connect to this network Windows 10

3. Click OK to apply the settings.
Some users have stated that their power management settings are completely missing, and there are a few solutions you can try if that’s the case.


3. Turn off the Connect to Wi-Fi hotspots option

  1. Press Win + X key and open Settings.

Can’t connect to this network Windows 10

2. Go to Network & Internet.

Can’t connect to this network Windows 10

3. Go to Wi-Fi and click Manage Wi-Fi settings.

Can’t connect to this network Windows 10

4. Make sure Connect to Wi-Fi access points and Send Wi-Fi connection                                 information to discover nearby Wi-Fi are turned off.

Few users have reported that this solution has worked for them, so you can try it.

If Windows can’t find your Wi-Fi adapter, read this article to solve the problem.

5.4. Disable and enable your network connection / turn on and off Airplane mode

To fix Windows 10 cannot connect to this network error, you can disable and enable your network connection to fix this problem.

You can also try toggling Airplane Mode on and off to fix this issue.

For any Airplane Mode bugs, you can find this great guide that can help you.

Windows 10 can’t connect to network after a password change

If you recently changed your wireless network password and now you can’t connect to your network, you may want to forget the connection, as shown in a previous solution.

You should also verify that the security type on your computer matches the security type on your router (also described above).

Also change the option to automatically connect to your network to Off. This will allow you to enter your new password.

Can’t connect to this network Windows 10

What can I do to prevent these issues from occurring again?

➡ Keep your OS updated

Keeping your Windows 10 operating system up-to-date at all times not only protects you from network problems but also keeps you safe.

Can’t connect to this network Windows 10

Download and install Windows 10 updates

The latest version of Windows 10 updates your PC’s security features that keep third parties away from your personal information, while improving and fixing known bugs.

➡ Ensure that all drivers are updated constantly

Can’t connect to this network Windows 10

Network driver update menu in Device Manager
To achieve this, you must regularly use the Device Manager to manually check for updates to each of the important drivers, or you can use specialized, automatic software to do this job for you.

 Keep your network login credentials accessible

Losing your network credentials isn’t a big deal, but it’s enough to put you undue stress in troubleshooting network issues.

If you have this information easily accessible, you can test if the credentials were used correctly first, and if not, just contact your ISP provider for more information.

Dealing with network issues is never pleasant, especially if you are preparing for a Netflix binge session with your loved ones or need an internet connection to play online.

Following our advice will definitely give you a chance to fix these issues as soon as possible, and once you do, our tips for preventing them from bothering you again can be very helpful as well.

There could be many causes that prevent your device from connecting to the Internet. We really hope that our solutions have been helpful and that you managed to resolve this issue.

If you have any questions, feel free to contact us in the comment section below.

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