• If you are unable to configure mobile hotspot in Windows 10, the cause may be the driver or certain settings.
  • We explore every possibility and provide comprehensive solutions in the following article.
  • Bookmark our Network and Internet Center for quick access to more helpful guides like this one.
  • Visit our dedicated troubleshooting section for similar issues related to Windows 10.

mobile hotspot error on Windows 10

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Mobile hotspot settings in Windows 10 allow users to share a particular laptop or desktop Internet connection with other devices. This is useful for navigating on the go.

However, the Share my internet connection with other devices setting doesn’t always work.

When some users enable that setting, a wireless access point error message appears stating that we cannot configure the mobile access point.

Here are some resolutions that can fix the mobile hotspot error in Windows 10.

How can I fix mobile hotspot setup issues on Windows 10?

  1. Update the network adapter drivers
  2. Add mobile hotspot software to Windows 10
  3. Check Hosted Network Support
  4. Open the Network Adapter Troubleshooter
  5. Check the Internet Connection Sharing service
  6. Customize wireless network adapter properties
  7. Turn off Bluetooth

1. Update the network adapter drivers

1.Update drivers automatically

mobile hotspot error on Windows 10

To get the most out of your Windows 10, your drivers should always be in top condition. Drivers are usually updated automatically at startup.

However, due to some bugs, certain updates can be lost, which can lead to dysfunctions such as not being able to configure a mobile hotspot.

So to save the day, the safest and fastest way to update not just one, but all of your drivers is to use a dedicated tool like DriverFix.

You just need to download and install the application and scan your system.

DriverFix provides a comprehensive report with all necessary updates, plus new recommendations for drivers compatible with your device. You also have the option to update just one item or all at once.

2. Update drivers manually

  1. Open the Device Manager by pressing the Win + X key.
  2. Select the Show hidden devices option from the View menu.
  3. Double-click Network Adapters to expand the menu.
  4. Right click on Microsoft Hosted Network Virtual Adapter and select Enable device if it is not currently enabled.
  5. Then select Update Driver Software from the adapter’s context menu and select the option Browse my computer for driver software.

mobile hotspot error on Windows 10

6. Select the option Let me choose from a list of available drivers and then                                  Microsoft   Hosted Network Adapter.

mobile hotspot error on Windows 10

7. Press the Next button to update the driver.
8. Then right click on Microsoft Wi-Fi Direct 2 Virtual Adapter found in Device                         Manager.
9. If necessary, select Enable device.
10. Select the Update Microsoft Wi-Fi Direct Virtual Adapter 2 Driver option from the                       context menu.
11. Click Browse my computer for driver software and let me pick from a list of                     available  drivers as before.

mobile hotspot error on Windows 10

12. Select the listed Microsoft Wi-Fi Direct Virtual Adapter model and press the Next             button.


2. Add mobile hotspot software to Windows 10

mobile hotspot error on Windows 10

Keep in mind that there are plenty of third-party mobile hotspot software packages that also allow you to set up a WiFi hotspot in Windows.

Therefore, it is not always necessary to configure a mobile hotspot with Windows settings. Instead, you can set up an access point in Windows with software like Connectify Hotspot.

The tool helps extend the range of your wireless signal in your home by combining multiple internet connections, both wired and wireless.

As a result, all your devices in the house should connect easily, without the need for additional hardware.

In addition, the application provides real-time network usage monitoring and firewall protection for each connected device.


3. Check hosted network support

  1. Press Windows Key + X and select Command Prompt (Admin).
  2. Enter the following command and press Enter:
    NETSH WLAN Demo Drivers
  3. Then check the hosted network support information.

mobile hotspot error on Windows 10

So what if your wireless adapter doesn’t support hosted networks?

You can get a new USB Wi-Fi adapter that supports hosted networks. Check out this article to learn more about USB Wi-Fi adapters.


4. Open the Network Adapter Troubleshooter

  1. Open the troubleshooter by typing the same word in the search bar.

mobile hotspot error on Windows 10

2. Select Network Adapter and press the Run Troubleshooter button.

mobile hotspot error on Windows 10

3. Select the All network adapters option and click Next to run through the                                       troubleshooter.


5. Check the Internet Connection Sharing service

  1. Press Windows key + R hotkey.
  2. Enter services.msc in the Run text box and click OK.

mobile hotspot error on Windows 10

3. Double-click Internet Connection Sharing.

mobile hotspot error on Windows 10

4. If the service is disabled, select Manual or Automatic from the Startup type drop-down            menu.
5. Click Start to start ICS and then press the OK button.

If you encounter an error with Internet Connection Sharing, read this article to find a solution.


6. Adjust the Wireless Network Adapter properties

  1. Press Windows key + X hotkey and select Device Manager.

mobile hotspot error on Windows 10

2. Double click Network adapter to expand the list of adapters.

mobile hotspot error on Windows 10

3. Then double-click on your current network adapter, such as Realtek Wireless Lan, to open             its properties.

mobile hotspot error on Windows 10

4 .Select the Advanced tab.

mobile hotspot error on Windows 10

5. Then select 802.11d and Enable (or just long) from the Value drop-down menu.
6. Press the OK button.
7. Click Show in the Device Manager window and select Show hidden devices.
8. Then double-click the Microsoft Hosted Network Adapter to open its properties.
9. Select the Power Management tab.

mobile hotspot error on Windows 10

10. Uncheck Allow computer to turn off this device to save power if it is currently                   selected.
11. Press the OK button to close the window.


7. Switch Bluetooth off

  1. Enter Bluetooth in the search box of the Cortana app.
  2. Select Bluetooth and other devices to open the Settings window.
  3. Then turn off the Bluetooth settings.

mobile hotspot error on Windows 10

Note that you can also configure a mobile hotspot via the Windows command prompt. Also read this article if you can’t share an iPhone hotspot connection with Windows.

If you have any other questions related to the solutions presented above, feel free to leave them in the comment section below.

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