• Getting SolarWinds Error: Unable to connect to the server may be related to the local device unable to establish HTTPS session.
  • You can quickly resolve the issue by restarting the Advanced Monitoring Agent.
  • Also, the DNS cache must be cleared, which can resolve the SolarWinds cannot connect error.
  • Disabling the firewall can also be another easy and simple solution to this problem.

SolarWinds error: unable to connect to server [Fixed]

SolarWinds RMM comes with a complex set of tools that help you efficiently protect and maintain your IT infrastructure, while providing automation and scripting, patch management, reports, and predefined monitoring templates.

Many users report that they receive an error message from Solarwinds: They cannot connect to the server when accessing the Virtual Device Management Interface (VAMI).

This type of error is usually caused by the local device not being able to establish an HTTPS session with the dashboard server.

Although it may seem complicated, don’t worry. In this article, we will discuss some simple steps to help you fix this issue.

How can I solve the Solarwinds error: unable to connect to server?

1. Use PRTG Network Monitor

SolarWinds error: unable to connect to server [Fixed]

If SolarWinds is still not working properly, maybe before we move forward with solutions to this problem, we recommend using a tool that is more reliable and error-free.

After trying several of these tools, we recommend using the PRTG Network Monitor.

What makes this tool great is that, as the title says, it is a network monitor that gives you an overview of all your systems, traffic and additional applications based on the IT infrastructure.

Most importantly, however, as mentioned above, PRTG Network Monitor is a reliable and error-free tool that does not waste your time looking for ways to fix errors.

This tool monitors performance based on server threshold, network traffic limits, and temperature.

The software observes the server, paths and switches and reports CPU and bottlenecks based on the results.

If something isn’t going as it should, you’ll immediately receive an alarm so you can fix the problem before it becomes a bigger problem.

Plus, you have full access to an impressive collection of resources on your support page, where you’ll find tutorials, tutorials, training, and much more.

Let’s have a look at some of the key features:

  • Intuitive and user-friendly interface.
  • Access to a free version.
  • Network analysis results.
  • Monitors the entire IT infrastructure.
  • Choose from different types of licenses.

2. Clear DNS cache

SolarWinds error: unable to connect to server [Fixed]

1.Click Start and then right-click to select Run.
2.Then type cmd and then press Enter.
3.Enter the command.
      ipconfig /flushdns
4. The DNS cache is now clean.

3. Restart the Advanced monitoring agent

SolarWinds error: unable to connect to server [Fixed]

1. Press the Windows key + R to open the Run window.
2. Write in the box:

             Services.msc 

3. Then select OK.
4. Right click on the Advanced Monitoring Agent service option.
5. Select Restart.

4. Check the Firewall

SolarWinds error: unable to connect to server [Fixed]

  1. Press Windows Key + R to open a Run dialog box.
  2. Then type appwiz.cpl in the text box and press Enter.
  3. In the Programs and Features menu, locate the security program and choose Uninstall.
  4. Follow the directions on the sunscreen to complete the process.
  5. Restart your device and check if the problem persists.

In case Solarwinds error: Can’t connect to the server does not appear after doing the above steps, it indicates that the problem with your firewall is blocking communication with URLs.

There are several reasons why Solarwind has stopped working properly and this is understandably a sensitive issue that needs to be addressed as soon as possible.

As we explore in this article, clearing the DNS cache or checking that the firewall isn’t inadvertently blocking communication with the URLs can fix the issue.

We will help you with the solutions below to resolve the SolarWinds error: Unable to connect to the server. Let us know in the comment section below if you have any additional recommendations or suggestions.

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