- Using a proxy server can be a great way to protect your privacy and the security of your connection. But sometimes your proxy can get stubborn and refuse to disconnect.
- If that ever happens, don’t worry. We managed to identify a number of causes for this problem as well as several methods that could work like a charm.
- Visit our Network & Internet section for more easy-to-follow network tutorials.
- Check out our Proxy Hub for more easy-to-use proxy guides, tips and tricks.
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Many turn to proxy servers to protect their privacy online, but what if your proxy won’t shut down?
If you can’t disable your proxy, it could indicate a serious underlying problem and could even be a sign of malware.
Time and again, multiple users reported proxy issues, such as:
- Proxy server keeps turning on Windows 10 – in this case you may not be able to disable your proxy as it may turn back on.
- Windows 10 proxy settings keep changing, won’t save –most likely due to registry issues.
- Can’t change proxy settings Windows 10 – it often happens when your user profile is corrupted.
- Proxy settings, server won’t turn off –occurs when certain services are not running.
- Proxy won’t stay off, disable –it can happen for several reasons, but we have some quick fixes below.
Proxy won’t turn off in Windows 10, what to do?
1.Run a full system scan
As we briefly explained above, not being able to disable the proxy can be a sign of malware infection.
This is by far the worst-case scenario, so you’ll want to act quickly if you find that your proxy isn’t shutting down.
Therefore, a full system scan is required. Even if it doesn’t detect anything, you can at least rule out this scenario and try other suggested methods.
Here’s how to run a full system scan with Windows 10’s built-in security software:
- Press the Win key on your keyboard
- Security type
- Select Windows Security from the Start menu
- Go to Virus & Threat Protection
- Click the Scan Options button
- Select full scan option
- Click the Scan Now button
- Wait for the scan to complete
If you’re not completely happy with Windows’ built-in security features, check out the best antivirus software for your Windows 10 PC.
2.Edit your registry
- Press Windows Key + R
- Type regedit and press Enter or click OK
3. Navigate to
HKEY_LOCAL_MACHINE SOFTWAREPolicyMicrosoftWindowsCurrent Version Internet Settings
4. Double click on ProxySettingsPerUser DWORD
5. Set the value to 1
If DWORD is not available, right click in the right pane, choose New > DWORD Value (32-bit) and name it ProxySettingsPerUser.
Now double click on it and set the value to 1.
Some users also suggest making the following changes in the same location:
- Change the value of ProxyEnable to 0
- Change the value of ProxyHttp1.1 to 0
- Delete the ProxyOverride key
- Remove key from ProxyServer
Many users reported that this solution worked for them.
On the other hand, it is worth noting that modifying the registry is a risky procedure, especially if you are inexperienced with RegEditor.
3.Check if your proxy has been disabled properly
- Open the Settings app (use the Win Key + I combination)
- Navigate to the Network & Internet section
3. Go to the Proxy category
4. Uncheck all options in the Proxy section
This may seem like the equivalent of restarting your computer when something goes wrong.
However, you have no idea how often users complain about things not working without actually launching them.
Therefore, check that you have properly disabled your proxy before panicking as it refuses to disable.
4.Check if any apps or services run on port 8080
Apparently, other applications may be using port 8080 on your system, and this can sometimes cause proxy issues.
For that reason, we will do a quick check and see if there are any applications on your system running on port 8080.
This is how you can do it:
- Run Command Prompt as Administrator
2. Enter the following command:
netstat -abno | Findstr LISTENING | findr: 8080
3. Check if an application on your system is running on port 8080
It is reported that ISUSPM.exe often uses port 8080. Therefore, to solve your proxy problems, you should disable it.
It is also quite easy to do. Just follow these steps:
- Launch Task Manager (Ctrl + Shift + Esc)
- Locate the ISUSPM.exe process
- Right click on it and choose End Task from the menu
4. Navigate to this path on your PC:
C: Program Files (x86) Common Files InstallShieldUpdate
6.Rename to ISUSPM-old.exe
Now all you need to do is restart your PC and the proxy issue should go away.
5.Create a new user account
- Open the settings app
- Go to the Accounts section.
3.Now choose Family and other people
4. Click Add someone else to this PC
5. Select I don’t have this person’s credentials.
6. Click the Add a user without a Microsoft account button.
7 .Enter a username and password for the new account.
8. Click next
Sometimes your user account can get corrupted and as you can see it can cause a wide range of problems.
If this is the case, it is better to create a new account than try to restore the old and corrupted account.
After that, switch to the new account and check if the problem persists.
If everything is in order, you can start moving your personal files from your old account and delete the corrupted account once you are done.
6.Enable WinHTTP Web Proxy Auto-Discovery Service
Sometimes the problem of your proxy not closing can be caused by certain services on your system.
To be more specific, WinHTTP Web Proxy Auto-Discovery Service, or better yet, its absence, could be responsible for this problem.
To fix it, of course, all you need to do is start this service.
This is quite easy to do if you follow these steps:
- Press Win + R key on your keyboard
- Type services.msc and press Enter or click OK
3.Find the WinHTTP web proxy auto-discovery service
4.Double click on it.
5. Click the Start button, then Apply and OK
Check if the problem persists after starting the service.
Obviously, if you find that the service was already running when you reached it, this method doesn’t apply to you and you can skip it.
7.Disable your browser’s proxy settings
In some cases, you can easily fix this problem by disabling your proxy settings in your browser.
This process is different for every browser, but it shouldn’t be too complicated, no matter what browser you’re using.
What you need to do is log in, open the Settings page in your browser, find the Proxy section and make sure everything is turned off.
Note that you may need to start your browser as an administrator for the changes to take effect.
After disabling all of your browser’s proxy settings, check if the problem persists. If so, restart your PC and check again.
8.Use a VPN
- Buy a premium VPN plan (we recommend PIA)
- Download the VPN to your PC
- Install and run the VPN client
- Log in to your account
- Connect to any server you want
- Enjoy safe and anonymous browsing
Proxy servers are often preferred over VPNs because let’s face it, proxy servers are usually free.
However, using a VPN can improve your connection in terms of privacy, security, and even speed if you’re lucky.
Private Internet Access, for example, has an excellent network of over 22,000 servers (and more) to choose from.
Plus, it doesn’t log any details of your online activities, so you can rest assured that your privacy is in good hands.
PIA also offers SOCKS5 and Shadowsocks proxy support, so you can always use them in addition to the standard VPN features.
The downside is that using a VPN doesn’t automatically disable your proxy, so you may want to try our suggestions above before installing a VPN.
It turns out that sometimes your PC refuses to disable the proxy server connection, and that can happen for a number of reasons.
However, we believe that we have managed to identify most (if not all) of them and provide effective methods to solve this problem, regardless of the cause.
If you managed to disable the proxy on your system, it would be a good decision to invest in a reliable VPN service like PIA.
It offers more privacy and security features, minus all the hassle of a proxy server.