• Sometimes your internet may work with one of your web browsers, but not with other internet applications at all.
  • In most cases, this problem is caused by incorrect proxy settings, which allows only certain applications to access the Internet. We can help you solve it.
  • See our Network Troubleshooting section for more easy-to-follow guides.
  • Visit our Internet and Networking Center for more networking guides, tips and tricks.

Internet Browser Working But Not Apps

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Sometimes you may find that your Internet works with one of your web browsers, but not with other Internet applications.

Most of the time, this problem is probably due to incorrect proxy settings on your PC.

According to users who experienced this problem, their internet connection worked very well in Firefox.

However, it didn’t work at all while they were using Chrome, Edge and other apps installed on their PC like the Microsoft Store.

If you have also been affected by this problem, check out our tips below and learn how to fix it easily.

What can I do if my Windows 10 apps can’t connect to the Internet?

    1.Run Windows Store troubleshooter

Internet Browser Working But Not Apps

Windows’ built-in app troubleshooter can help you troubleshoot the Microsoft Store and all its apps.

Check out how to use it in this situation:

  1. Open the start menu
  2. Select configuration
  3. Go to Updates & Security
  4. Go to the Troubleshooting tab
  5. Scroll down and select Windows Store Apps

Internet Browser Working But Not Apps

6. Click the Run the troubleshooter button
7. Wait for the troubleshooter to scan your system for issues that:
8. Apply the solutions recommended by the troubleshooter
9. Check if the apps can connect to the internet

    2.Disable VPN and Firewall

Internet Browser Working But Not Apps

  1. Open your VPN client
  2. Disconnect the VPN server you are connected to
  3. Check if your applications have internet access
  4. If not, then continue following these steps
  5. Open the start menu
  6. Select configuration
  7. Go to Update & Security
  8. Go to Windows Security

Internet Browser Working But Not Apps

9. Click the Network and Firewall Security button
10. Select your current active network

Internet Browser Working But Not Apps

11.Turn off the little switch under Windows Defender Firewall
12. Launch the Microsoft Store app
13.Check for improvements.

      3.Disable proxy for LAN

Internet Browser Working But Not Apps

Disable proxy for LAN

  1. Press the Win Key + R combination on your keyboard
  2. Type control and click OK to open Control Panel
  3. Go to Network & Internet

Internet Browser Working But Not Apps

4. Select internet options
5. Go to the Connections tab

Internet Browser Working But Not Apps

6. Click the LAN Settings button in the Local Area Network (LAN) Settings section
7. Make sure the Automatically detect settings box is checked.

Internet Browser Working But Not Apps

8. Uncheck Use a proxy server for your LAN (this setting does not apply to dial-             up or VPN connections)
9. Click OK to save the changes.
10. Click Apply and OK again.
11. Disconnect and reconnect to your network
12. Check if the problem is solved

Incorrect proxy settings can affect your PC’s ability to use an Internet connection outside of your browser.

So it makes sense that disabling the proxy on your network for a while can help get things back to normal.

Conclusion

At the end of the day, if you find that your Internet connection works in a particular web browser, but not with other applications on your PC, you’ve come to the right place.

The problem is most likely due to incorrect proxy settings on your computer and our guide can help you fix it in no time.

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