- If the antivirus blocks the Internet or Wi-Fi connection, you will not be able to connect.
- The firewall may also be blocking the internet, so do your research.
- You should start by checking your connection and network components.
- Checking for exceptions on the firewall can also quickly resolve this issue.
To fix various PC problems, we recommend Restoro PC Repair Tool:
- Download the Restoro PC Repair Tool which comes with patented technologies (patent available here).
- Click Start Scan to find Windows issues that could be causing PC problems.
- Click Fix All to fix issues affecting your computer’s security and performance
Restoro was downloaded by 907,493 readers this month.
Cyber crime is real and antivirus is a must if you want to protect your data, privacy and functionality on a daily basis.
Also, today’s antivirus solutions are mostly all-in-one packages with cloud protection and firewalls, system optimization and other things.
Sometimes the firewalls mentioned above can block your Wi-Fi network, preventing you from connecting to the Internet.
My antivirus is blocking my internet! That can be a serious problem, so we think it’s worth discussing in this article.
Make sure to go through the steps below and we should be able to fix this issue in no time.
How to unblock the Internet access blocked by the antivirus?
- Run the Internet Connection Troubleshooter
- Check the connection
- Check for firewall exceptions
- Restore Antivirus to Default Settings
- Reinstall the antivirus
- Disable Antivirus
1. Run the Internet Connections troubleshooter
- Right-click the Start button and select Settings.
- Click Update & Security.
3 .Now click on the Troubleshoot option in the left pane and select Additional troubleshooters in the right pane.
4 . Click Internet Connections and click the Run Troubleshooter button.
5 .Follow the steps on the screen to continue the procedure.
Using the dedicated troubleshooter is the first thing to do in this situation. And while it can be considered simple, it has helped many users to restore their connection.
2. Verify the connection
First of all, let’s eliminate other possible causes of this occurrence. There are many reasons why your PC cannot connect to the Internet or the Wi-Fi network of your choice.
Therefore, we recommend that you follow the instructions below and check the alternative causes of this fire problem:
- Restart your PC.
- Restart your modem and router.
- Use a LAN cable instead of Wi-Fi and look for changes.
- Boot into safe mode with network mode and try to connect.
- Run the special troubleshooter for Windows.
- Update your router/modem firmware.
On the other hand, if the antivirus itself asks for it and you are informed about the blocked network, subtly read on.
3. Check firewall exceptions
The antivirus or antimalware solution cannot necessarily block the Internet connection. However, by uniting several security solutions in one package, we got third-party firewalls.
To fix that, you can reconnect your router, reset all equipment as we have already advised, and check for changes.
If these actions do not help, you should thoroughly inspect the Firewall portion of your antimalware suite.
You can create exceptions to allow individual programs (such as browsers and email clients) to communicate through the firewall.
This procedure varies, so be sure to use your antimalware Google or check out the Help section to find out how.
In addition, some users reported that major updates caused problems for various antivirus solutions. Make sure to update it again and hopefully the developers will provide patches in a timely manner.
4. Reset the antivirus to default settings
If you have interfered with the self-implemented firewall or if a special update has changed something and thus blocked access to the Internet, all you need to do is reset the antivirus to its default values.
That seems like the best way to solve the problem in question. It is not an uncommon practice for antivirus solutions to go haywire, and with the introduction of secondary security tools, that practice has flourished.
Reset everything to defaults, reboot your PC and check for changes. If you still can’t connect, there’s one more thing you can do.
5. Disable the antivirus or use another one
We can’t call this a solution, but rather a workaround, but you may want to disable your antivirus or find an alternative.
Of course, there is always the option to contact antivirus support and ask for help.
Maybe there is a bug in the current iteration and if you point it out the developers could fix it soon.
If you find that antivirus was the problem blocking internet access, we strongly recommend that you change your antivirus to a less problematic one.
The recommended security solution below will not disrupt your system or your connection and is less prone to errors like this.
This antivirus is perfect for modern people who use the internet for shopping, banking, work and communication, but are aware of the online risks.
6. Reinstall the antivirus
Finally, if none of the above steps were successful, the only solution we can offer is to reinstall the antivirus solution.
Before navigating to the Control Panel and uninstalling the antivirus, keep in mind that most of the support applications that come with the package are not really essential.
Meaning: Windows Firewall is sufficient and you don’t need a third-party firewall unless you are an experienced user who can take advantage of the extra features.
So install your antivirus again, but this time consider installing only the antivirus. That should solve your problem and you should be able to connect to the internet as before.
If you can’t do it with the standard procedure, make sure you boot in safe mode and try again.
You should. We hope this helped you solve your firewall or antivirus problems that are blocking the Internet.
If you are tired of the problems of your current antivirus, you can also check out our selection of the best antivirus with unlimited licenses and choose one.
Don’t forget to share your experience with us in the comment section below. We look forward to hearing from you.