- Many users have reported an error stating that their network error is offline.
- Since this is quite common, we have made the guide below full of solutions that can help.
- For more information on dealing with network problems, visit the network section of our website.
- If other areas of your PC are having problems, try our Troubleshooting section.
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Internet is an important part of our lives and we use it every day. Unfortunately, internet connection issues can occur and users have reported that a network cable is not connected properly or it could be a faulty error message in Windows 10.
A network cable is not connected properly or it could be broken, almost any PC can have an error and it can prevent you from connecting to the Internet. Speaking of network adapter issues, here are some of the most common issues that users have reported:
- A network cable is not properly plugged in or may be broken Lenovo, HP laptop, Acer, Sony Vaio, Asus, Toshiba –This issue can occur on any device and users have reported this issue on almost all laptop brands. If you have this problem, you may be able to fix it with one of our solutions.
- A network cable is not properly plugged in or may be broken Windows 7, 8.1 – This error can also occur in any version of Windows, but even if you are not using Windows 10, you should be able to apply most of our solutions to Windows 8.1 and 7.
- Wireless capability is turned off a network cable is not properly plugged in –This is a variation of the main bug, but you can easily fix it by changing your network settings.
- A network cable is unplugged – Sometimes you will get this error message on your PC. If that happens, try reinstalling your network adapter and see if that fixes the problem.
How to fix the A network cable is not properly plugged error?
1. Install the latest drivers
This problem can occur if your network adapter does not have the necessary drivers installed, but you can easily fix it by installing the drivers from the CD that came with your network adapter.
Alternatively, you can also download the drivers directly from the manufacturer if you prefer. Usually the manufacturer has the latest drivers, so you’d better use them.
However, the easiest and fastest solution is to use a dedicated third-party driver updater and repairer such as DriverFix.
It scans your PC for all drivers, saving you the time it takes to visit each manufacturer by hand.
In addition, it is able to repair the drivers you already have but are broken and fill in the missing ones.
Most importantly, you don’t have to be an IT expert to use it, as the interface is very simplistic and to the point.
2. Unplug your PC
Few users have reported that you can solve this problem on your laptop by disconnecting all cables. After disconnecting all cables and devices, remove the battery from your laptop and leave it for a while.
After turning your laptop back on, the network issues should be resolved.
3. Check your antivirus
Sometimes your antivirus program can disrupt your network connection and cause a network cable to not connect properly or to a faulty error.
To resolve this issue, check your antivirus settings and try temporarily disabling your firewall or other features. If that doesn’t help, you may need to uninstall your antivirus.
If uninstalling the antivirus solves the problem, we recommend that you switch to another antivirus solution. There are many great antivirus programs on the market, but the best one has to be Bitdefender’s.
It has been rated as the best antivirus in the world for many years, but what makes it so good is that all those security features don’t cause network problems or a slow PC.
4. Check if wireless is enabled
Many laptops require you to enable the wireless adapter by pressing the wireless button or using the hotkey. If this problem occurs on your PC, make sure that Wi-Fi is turned on on your laptop.
To enable Wi-Fi, simply use the Fn + F5 hotkey or press the Wi-Fi button on your laptop.
5. Reinstall your network adapter driver
- Press Windows Key + X and select Device Manager.
2. Find your network adapter, right click and select Uninstall device.
3. If available, check Remove driver software for this device and click OK.
If you have this problem, you can fix it by reinstalling your network adapter driver.
Restart your PC after uninstalling the driver. Windows 10 will automatically install the default driver and you can continue to use it if it works for you.
If you have problems with the default driver, we recommend that you download and install the latest drivers for your network adapter
6. Check if the network adapter is disabled in BIOS
Few users reported that this problem was due to the network adapter being disabled in the BIOS. To fix this problem, you need to enter the BIOS and make sure your network adapter is enabled.
Refer to your motherboard manual for more information on entering the BIOS and enabling the network adapter.
7. Replace your Ethernet cable
If this problem persists, you may want to replace your Ethernet cable. Before buying a new cable, test the same cable on another PC to see if it works. If the problem occurs on two or more different devices, you will need to replace your cable.
Times have changed and the internet is getting faster every day. Don’t be left behind and check out these USB-C Gigabit Ethernet adapters for blazing-fast speeds.
8. Restart / reset your router
In some cases, this error can occur if your router settings are not correct. To resolve this issue, we recommend that you reboot your router.
To do that, simply turn the router off and on again and check if the problem occurs again. If the problem persists, you may need to reset your router. Refer to your router’s manual to learn how to properly reset your router.
You can also update your router’s firmware to ensure you have access to the latest features. To do this, check out this step-by-step guide.
9. Run the network troubleshooter
- Press Windows Key + S and go to Troubleshooting.
- Select Troubleshoot from the list of results.
3. A list of available troubleshooters appears.
4. Select Internet Connections and click the Run Troubleshooter button.
5. Now follow the on-screen instructions to complete the troubleshooter.
Windows comes with many troubleshooting applications that can fix common problems on your PC. These apps are easy to use and according to users, they may be able to help you. A network cable is not connected properly or there may be a defect.
After the troubleshooter finishes, check if the problem is resolved. If this troubleshooter doesn’t resolve the issue, you can also try running the hardware and devices, incoming connections, and network adapters troubleshooters.
If you encounter errors when running the troubleshooters, refer to this guide to resolve them.
10. Replace your network adapter
According to users, sometimes a network cable is not connected properly or it may be broken, an error message may appear if your network adapter is not working properly.
According to users, they have easily solved the problem by replacing their wireless adapter, so be sure to give it a try.
If you are not tech savvy, you can also buy a wireless USB adapter and check if that solves your problem.
Keep in mind that hardware replacement should be your last resort, so we highly recommend trying all our solutions before deciding to buy a new Wi-Fi adapter.
11. Change your adapter’s duplex
- Open Device Manager and double click on your network adapter.
2. Go to the Advanced tab and select Speed / Duplex Settings.
3. Now change the Auto Negotiation value to 100Mb Full Duplex or 1Gb Full Duplex.
4. Then click OK to save the changes.
If you receive a network cable that is not connected properly or there is a faulty error, you may be able to fix the problem simply by changing your adapter settings.
According to users, your duplex settings can sometimes interfere with your network and cause this problem.
Auto-negotiation is the best and default option, but if it doesn’t work for you, you can try using different duplex settings. Some older network adapters may require you to use a different available value, so try other values as well.
A network cable is not connected properly or may be broken. The error can be troublesome, but you can usually fix it by updating drivers or changing network settings.
If you have any other questions, leave them in the comment section below and we’ll be sure to look into it.