• Sometimes it is more convenient to access the Internet with the wireless adapter.
  • Problems with the wireless adapter or access point are mainly due to problematic drivers.
  • For information about wireless connections, see our Network and Internet section.
  • Our Windows 10 Hub contains a world of information, from news to operating system tips and guides.

Wireless Adapter Or Access Point Issues On PC

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Many Windows 10 PCs can access the Internet through the wireless adapter. Still, wireless adapters can cause problems, especially if you don’t configure them correctly.

One problem that users have reported is the wireless adapter or access point problem error message, and in this guide we will show you how to fix it.

This issue is especially common with certain laptop models. That is not surprising at all, since laptops mainly use wireless networks.

These are also the laptop brands that are most prone to this problem (although it can happen to any laptop in principle): HP, Dell, Toshiba, Asus, Lenovo, Acer.

How can I fix the problems with the wireless adapter?

  1. Update Wireless Drivers
  2. Switch to wired connection
  3. Remove Antivirus
  4. Delete your wireless profile
  5. Check if your password is correct
  6. Use some command prompt solutions
  7. Make sure your wireless adapter is turned off
  8. Change the name and password of your WiFi connection
  9. Restart your router
  10. Check for Windows updates

1. Update the wireless drivers

Wireless Adapter Or Access Point Issues On PC

Searching and downloading drivers manually can be a long, risky and tedious process. Therefore, you may want to use DriverFix, a great tool that automatically downloads and installs the necessary drivers.

After several tests, our team has concluded that this is the best automated and hassle-free solution.

It is also very easy to use, but you can judge that for yourself. Get started by downloading and installing DriverFix, then launch the program.

The software does not require any commands as it starts an automatic scan of your system looking for missing or problematic drivers.

After this short process, you will receive a list of recommended drivers to install.

Wireless Adapter Or Access Point Issues On PC

Now all you need to do is install them individually or as a whole by checking the Select All checkbox in the Update Center.

It’s easier to install them all together, of course, but if you have a reason not to, you can still choose one or more by checking the corresponding box to the left of their names.

The installation buttons are on your right, after the Information column.


Install the drivers manually

Wireless Adapter Or Access Point Issues On PC

We started with the easy and convenient way, but you can also install the drivers the old-fashioned way using Device Manager.

Open Device Manager, find your network adapter, right click on it and select Update driver. Then click Search for driver software automatically and see if the system finds a new one.

You can also visit your network adapter manufacturer’s website, locate your device and download the latest drivers.

You can also try installing the drivers using the CD that came with your wireless adapter. Installing drivers from a CD is a great solution if you don’t have an Internet connection.

However, keep in mind that these drivers are probably not the latest.


2. Switch to a wired connection

Wireless Adapter Or Access Point Issues On PC

Using a wired connection on a laptop really kills the environment. But if you can’t connect to a Wi-Fi network, you really don’t have a choice, at least until the problem is resolved.

So connect your laptop to your router with the LAN cable. If the Wi-Fi connection is the only problem, then you should connect to the Internet without any problems.

Since some of the following solutions require an internet connection, we recommend that you keep that LAN cable by your side until we find a suitable solution.

If you still cannot connect to the Internet even though you are using the wired connection, there is something wrong with your router. In that case, we recommend that you consult this article.


3. Remove your antivirus software

Wireless Adapter Or Access Point Issues On PC

Antivirus software is important for your online security. Unfortunately, some antivirus programs can interfere with your wireless connection and cause the wireless adapter problem or access point error.

To fix this problem, you need to temporarily disable or remove all third-party antivirus programs from your PC. Users reported that McAfee causes this issue.

If that was the cause, we strongly recommend that you switch to a better and more reliable antivirus solution like Bitdefender Antivirus Plus.

It’s an award-winning solution and Bitdefender products are installed on more than 500 million systems worldwide, so you know you’re dealing with a professional and reliable product.

Bitdefender Antivirus Plus also includes a dedicated VPN solution and a secure payment browser that takes all your online transactions to the safe zone


4. Delete your wireless profile

  1. Type cmd in Windows Search and click Run as administrator to open the command prompt.

Wireless Adapter Or Access Point Issues On PC

2. Enter the following command and press Enter (replace WirelessProfileName with the                    actual name of your wireless connection):
   netsh wlan delete profile name = “WirelessProfileName”

Wireless Adapter Or Access Point Issues On PC

3. Reconnect to the network and reconfigure it to troubleshoot the wireless adapter.


5. Check if your password is correct

Wireless Adapter Or Access Point Issues On PC

You should always protect your WiFi network with a password. Sometimes you may accidentally enter the wrong password when trying to connect to the wireless network.

To resolve this issue, disconnect from your network and reconnect, but make sure your password is correct.

Users reported that in some rare cases, your keyboard can input different characters, especially if you use different input languages on your PC. Therefore, make sure to verify your password.

You can also use a password manager from this list to remember all your passwords.


6. Use Command Prompt

Wireless Adapter Or Access Point Issues On PC

  1. Start the command prompt as an administrator.
  2. Enter the following lines:
  • netsh winsock reboot
  • ip netsh int restart
  • ipconfig / release
  • ipconfig / refresh
  • ipconfig /flushdns

7. Check if your wireless adapter is disabled

  1. Press Windows Key + X and select Device Manager from the list of options.

Wireless Adapter Or Access Point Issues On PC

2. Locate your wireless adapter and double click on it to open its properties.
3. Go to the Driver tab and find the Activate button. If you don’t see the Enable button, it                   means your device is turned on and working.

Wireless Adapter Or Access Point Issues On PC

8. Change the name and password for your Wi-Fi connection

Wireless Adapter Or Access Point Issues On PC

According to users, you can easily fix this problem by changing the name and password of your wireless network.

This is a fairly simple procedure. If you don’t know how to do this, see your router’s manual for more information.


9. Reset your router

Wireless Adapter Or Access Point Issues On PC

This error may be due to incorrect router configuration. According to users, you can solve this problem by restarting your router.

To do that, simply press the reset button on your router, or open the router’s settings and select the reset option.

Before you reset your router, you may want to save and export your settings so that you don’t have to enter them manually.

Refer to your router manual for more information on resetting your router or exporting your router settings.


10. Check for Windows Updates

Wireless Adapter Or Access Point Issues On PC

Microsoft cooperates with many hardware manufacturers. Therefore, there is a legitimate chance that you will get your wireless adapter update through Windows Update.

So plug in that LAN cable and check for updates. If there is a new update for your router, the system will install it automatically

Other common network errors on Windows 10

Wireless Adapter Or Access Point Issues On PC

This is certainly not the only problem in Windows 10 when it comes to internet connectivity. You may have found similar ones, and we have solutions for some of them:

Note: These solutions are not just for Windows 10 PCs. You can also try them for Windows 8 and 8.1.

Let us know in the comment section which one worked for you. We will be happy to recommend them in the first place.

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